KVKK Information Text
WORLD JEWELRY AND JEWELRY INDUSTRY. DOMESTIC AND FOREIGN TRADE LIMITED COMPANY
INFORMATION TEXT ON THE PROCESSING OF PERSONAL DATA
As DÜNYA MUCEVHERAT VE KUYUMCULUK SAN. İÇ VE DIŞ TİC. LİMİTED ŞİRKETİ, we appreciate the trust you place in us. We would like to emphasize that we process your personal data in accordance with the principles and guidelines stipulated in Law No. 6698 on the Protection of Personal Data ("Law No. 6698"), store it in secure environments, and act with utmost care regarding your rights. In this context, in accordance with our Disclosure Obligation, as the "data controller," we would like to inform you about the personal data we process, the purposes for which we process this data, to whom and for what purposes it may be transferred, the means and legal grounds by which we collect your data, and your rights under the Law.
a) Method of Collecting Personal Data, Purpose and Legal Reason of Processing
Your personal data is collected electronically and through communication and information access channels such as filling out the contact form / “contact us” form on our website, our customer service call center line, e-mail addresses, social media channels and WhatsApp support service line, membership agreements, sales contracts and other agreements, campaigns, applications, meetings and forms conducted by communicating through our stores or franchises, in written and electronic media, by automatic and partially automatic methods, and non-automatic means provided that they are part of any data recording system.
Your personal data is processed in accordance with the general principles set out in Article 4 of the Law, in accordance with the law and the rules of honesty, accurately and, when necessary, up-to-date, for specific, clear and legitimate purposes, in connection with the purpose for which they are processed, in a limited and proportionate manner, and for the period stipulated in the relevant legislation or required for the purpose for which they are processed.
In this context, your personal data is collected and processed by our Company for the following purposes and legal reasons, based on the personal data processing conditions specified in Article 5 of the Law.
Based on the legal reason that processing of personal data of the parties to the contract is necessary, provided that it is directly related to the establishment or execution of a contract;
Your identity, contact, customer transaction, transaction security, and financial data for the establishment or execution of the sales contract when you purchase our company's products and services through our stores or website,
Your identity, contact, finance, and customer transaction data to open sales records and perform billing activities,
Your identity, contact, financial, and customer transaction data to fulfill requests related to your sales transaction, such as returns and exchanges,
Your identity and contact data to update customer contact information,
If you create a website membership, your identity, contact, customer transaction and transaction security data will be used to carry out your membership account and transactions.
Your identity, contact and customer transaction data for the purpose of carrying out order processes and informing you about the delivery status and stock information of purchased products,
Based on the legal reason that it is clearly prescribed by law and is necessary for the data controller to fulfill its legal obligations;
Your identity, contact, financial, and customer transaction data for the issuance of invoices for the goods and services you receive within the framework of the Tax Procedure Law,
Your identity, contact and customer transaction data to fulfill official institution requests,
Your identity, contact and customer transaction data to provide information to authorized institutions arising from legislation,
Your transaction security data to ensure compliance with the storage obligations stipulated in the legislation,
Identity, contact, customer transaction, to respond to relevant person applications in accordance with the legislation and to carry out the necessary transactions,
Your identity, contact and financial data to carry out financial operations and complete billing transactions,
Your identity, contact, financial, and customer transaction data in order to fulfill the legal obligations to which our Company is subject, particularly the Law on Consumer Protection, the Law on the Regulation of Electronic Commerce, and the Law on the Regulation of Retail Trade.
Based on the legal ground that data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person;
Your identity, contact and customer transaction data so that our business units can carry out the necessary work and carry out the relevant business processes to enable the relevant people to benefit from the products and services offered by our Company, including the sales and marketing activities of our products and services,
Your identity, contact and customer transaction data for the management of customer relations,
Your identity, contact, customer transaction and financial data so that our relevant business units can carry out the necessary work and carry out related business processes in order to carry out the commercial activities carried out by our company,
Your identity, contact, customer transaction, finance, legal transaction, physical space security, visual and audio recording data to ensure the legal, technical and commercial-business security of our Company and the relevant persons who have a business relationship with our Company,
Your identity, contact and customer transaction data for the determination and implementation of our company's commercial and business strategies,
Your identity, contact, customer transaction, transaction security, finance, legal transaction data for the follow-up and execution of legal affairs,
Your transaction security data for the execution of information security processes,
Your identity, contact, customer transaction, financial, legal transaction data for the performance of audit and ethical activities,
Your identity, contact, customer transaction and financial data for the planning and execution of customer satisfaction and corporate communication activities,
Your identity and contact data for the realization of sweepstakes, campaigns, competitions, promotions or advertising activities,
Reporting, auditing and examining our business processes, your identity, contact, customer transaction, finance and marketing data,
In case of a possible legal dispute, your identity, contact, customer transaction, finance, marketing and legal transaction data to protect and exercise our rights and carry out legal processes,
Based on the legal reason that data processing is mandatory for the establishment, exercise or protection of a right;
Your identity, contact, customer transaction, financial, legal transaction, transaction security data, in order to store personal data for the period stipulated in the legislation in order to constitute evidence in possible disputes that may arise in the future,
Your identity, contact, customer transaction and audio recording data may be processed in order to receive, evaluate and finalize your requests, questions, suggestions and complaints.
In case of your explicit consent,
Your identity and contact data for the purpose of sending promotional and commercial electronic messages, including newsletters, collection promotions, events, discounts, campaign informational communications, and commercial electronic messages in accordance with the Regulation on Commercial Communications and Commercial Electronic Messages.
Your identity, contact, customer transaction, transaction security, and marketing data, in order to communicate with you and carry out the marketing processes of our Company's products and services, and to recommend and promote the products and services offered by our Company, including profiling and analysis activities, by customizing them according to your tastes, usage habits, and needs.
Your identity, contact, customer transaction and marketing data may be processed for the purpose of conducting research, surveys and reviews regarding customer satisfaction.
You will be asked for your explicit consent separately, independent of this informational text, and even if you do consent, you have the right to withdraw it at any time. Even if you do not provide explicit consent, you can continue to benefit from all our sales and after-sales services that do not have a legal basis for explicit consent.
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b) Processed Personal Data
If you share your information with us within the scope of the purposes and processes specified above, we can process your identity, contact information, customer transaction information (e.g., requests you send to us, order information), marketing information, transaction security information, legal transaction information, visual and audio records, physical location security information (closed circuit camera recordings taken for security purposes) and financial information in payment transactions.
c) To Whom and For What Purposes Can Processed Personal Data Be Transferred:
Your personal data collected in line with the fulfillment of the above-mentioned purposes may be shared with our business partners, franchisees, sales points and authorized services, service providers (cargo, insurance, research firms, advertising agencies, organizations providing consultancy services such as IT, finance, and legal services), affiliates, group companies, shareholders, legally authorized public institutions, and legally authorized private persons, provided that adequate and effective measures are taken in accordance with the security and confidentiality principles set forth in the legislation and in accordance with the rules regarding the transfer of personal data specified in Articles 8 and 9 of the Law within the scope of the data processing conditions regulated in Articles 5 and 6 of the Law.
d) Rights of the Personal Data Owner Listed in Article 11 of Law No. 6698:
As personal data owners, your rights pursuant to Article 11 of Law No. 6698 are as follows:
• Learning whether personal data is being processed,
• Request information regarding the processing of personal data,
• To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
• Knowing the third parties to whom personal data is transferred, either domestically or abroad,
• To request correction of personal data if it is processed incompletely or incorrectly and to request that the action taken in this context be notified to third parties to whom personal data has been transferred,
• To request the deletion or destruction of personal data in case the reasons requiring processing are eliminated, even though it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws, and to request that the action taken in this context be notified to third parties to whom personal data has been transferred,
• To object to the emergence of a result to the detriment of the person himself/herself, by analyzing the processed data exclusively through automated systems,
• To request compensation in case of damages due to unlawful processing of personal data.
To exercise your rights stated above, submit your application to: ***** You can fill out the application form at and bring it in person to "Mollafenari Mh. Türkocağı Cd. No:7/71 Kat:3 Fatih/İstanbul" or send it via a notary public. You can also forward a copy of the form to kvkk@*****.com via your registered email address or to ******* via a secure electronic signature. Your applications will be finalized by our Company free of charge as soon as possible and within 30 (thirty) days at the latest, depending on the nature of your request. However, if the process requires an additional cost, you may be charged a fee according to the tariff determined by the Personal Data Protection Board.